If you use Web-based e-mail such as Gmail or other similar services, you can use Remote Assistance by saving your request as a file and attaching it to an e-mail and send it to the Texpert.
Follow the steps below to invite a texpert to help you via Remote Assistance:
1. Click Start, click Help and Support, and then click Invite a friend to connect to your computer with Remote Assistance. This is located under the Ask for assistance heading.
2. Click Invite someone to help you, and then select Save Invitation as a file.
Showing posts with label Remote Assistance. Show all posts
Showing posts with label Remote Assistance. Show all posts
Friday, November 12, 2010
Start Remote Assistance Session with E-Mail
Remote Assistance via E-Mail
To initiate Remote Assistance via e–mail
1. Click Start, and then click Help and Support to open the Help and Support Services page.
2. Click Invite a friend to connect to your computer with Remote Assistance. This is located under the Ask for assistance heading. The opening page of the Remote Assistance wizard appears.
3. Click Invite someone to help you, and then enter the e–mail address of the support professional. Click Continue. The E–mail an invitation page appears.
4. Enter your name, and then type a message summarizing your problem. Click Continue. Set an expiration time for the session, and specify a password.
5. Click Send Invitation, as shown below.
To initiate Remote Assistance via e–mail
1. Click Start, and then click Help and Support to open the Help and Support Services page.
2. Click Invite a friend to connect to your computer with Remote Assistance. This is located under the Ask for assistance heading. The opening page of the Remote Assistance wizard appears.
3. Click Invite someone to help you, and then enter the e–mail address of the support professional. Click Continue. The E–mail an invitation page appears.
4. Enter your name, and then type a message summarizing your problem. Click Continue. Set an expiration time for the session, and specify a password.
5. Click Send Invitation, as shown below.
Remote Assistance In Xp
Remote Assistance provides a way for you to get the help you need when you run into problems with your computer. If you're an experienced user, you can even be the one to use Remote Assistance to directly help your friends and family members.
There are three ways to use Remote Assistance:
1. Use Remote Assistance via Instant Messaging
2. Use Remote Assistance via E-Mail
3. Use Remote Assistance via Sending a File
To use Remote Assistance, you will need:
1. Two computers running Microsoft Windows XP Professional or Windows XP Home Edition. The computer receiving assistance and the computer providing assistance must both run Windows XP.
2. Both computers must be connected via a network or the Internet.
3. Windows Messenger must be installed on both computers.
There are three ways to use Remote Assistance:
1. Use Remote Assistance via Instant Messaging
2. Use Remote Assistance via E-Mail
3. Use Remote Assistance via Sending a File
To use Remote Assistance, you will need:
1. Two computers running Microsoft Windows XP Professional or Windows XP Home Edition. The computer receiving assistance and the computer providing assistance must both run Windows XP.
2. Both computers must be connected via a network or the Internet.
3. Windows Messenger must be installed on both computers.
Subscribe to:
Posts (Atom)