Send A File While On A Remote Assistance Session

During a Remote Assistance session, you can send files from your computer to the remote computer. For example, you may send a file that is needed to fix a problem on the remote computer. This requires action by both parties, the helper who sends the file and the requestor who must accept it and save it.

To send a file when helping someone via Remote Assistance:

1. In the chat dialog box, click Send a File, and then type the file path or click Browse and choose the file that you want to send.

2. Select the file and click Send File.