I can’t open a floppy disk

Cause: If you followed the steps in the previous Headache but still cannot open a floppy disk, there are a few possible explanations:

• The floppy drive has failed.
• The disk is formatted for an unsupported operating system, such as for the Macintosh Operating System (Mac OS).
• The disk is corrupt.

My hard disk makes strange noises

Cause: Hard disks make noise when they work. Normal noises include a churning sound, or maybe even a sound like a jet engine about to take off. These noises are a normal part of the disk spinning and should be ignored. However, if your disk is making clicking or popping noises, you may have a problem, especially if other read or write errors or failures seem to be occurring.

Solution: You should get in touch with technical support because you may have a hardware problem. Also, you might try using third-party disk tools, such as Norton Utilities, which may be able to resolve problems with the disk.