Cause: If a certain file type will not print, but other documents print fine, there is probably some kind of software problem between the application you are using and your operating system. This happens sometimes with games and programs that have print features, especially if those games were written for a different operating system.
Example: We have a "My Pretty Pony CD" that works fine on Windows 9x/Me. It also works on XP, but when tried to print something, it just prints a bunch of lines.
Since this is a software compatibility problem, I'm afraid there is not much you can do except to try and get a software upgrade so that the software will work fully with Windows XP.