1. Run the Program Compatibility Wizard. As an alternative, you can set the compatibility properties manually.
2. Update your program, drivers, or hardware.
The Program Compatibility Wizard:
This wizard prompts you to test your program in different modes and with various settings. For example, if the program was originally designed to run on Windows 95, set the compatibility mode to Windows 95 and try running your program again. If successful, the program will start in that mode each time. The wizard also allows you to try different settings, such as switching the display to 256 colors and the screen resolution to 640 x 480 pixels.
If compatibility problems prevent you from installing a program on Windows XP, run the Program Compatibility Wizard on the setup file for the program. The file may be called Setup.exe or something similar, and is probably located on the Installation disc for the program.
To run the Program Compatibility Wizard
1. Start the Program Compatibility Wizard
2. Follow the instructions in the wizard.
Set the compatibility properties manually
As an alternative to running the Program Compatibility Wizard, you can set the compatibility properties for a program manually. The settings are the same as the options in the Program Compatibility Wizard.
To set the compatibility properties for a program manually
1. Right-click the program icon on your desktop or the shortcut on the Start menu for the program you want to run, and then click Properties.
