Wednesday, July 27, 2011

I am having problems with a wireless mouse & keyboard

Cause: A number of wireless mice and keyboards are available, all of which work with your computer’s infrared port. These devices are great because they allow you flexibility and a computing experience without aggravating wires. However, you can have some problems with infrared devices.

There are some common reasons and solutions for infrared problems:

•  Distance/obstruction: In order for infrared devices to work--> the mouse or keyboard must be within range of the infrared port--> and other objects must not be blocking the infrared beams.

•  Unconfigured infrared port: If the devices do not work at all--> you may need to configure your infrared port--> You’ll need to check both your computer’s documentation and your keyboard or mouse documentation for configuration assistance.

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