1. Start Windows Messenger and Sign In.
2. In your list of contacts, select a person to ask for help. You will send an invitation to this person, asking them to start Remote Assistance and provide you with help. He or she must be online.
3. Click Tools, click Ask for Remote Assistance, and choose the e-mail address for a contact.
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(If you are already exchanging messages in the Conversation window, click the Invite button, point to To Start Remote Assistance, and then click the contact you want to invite).
