Cause: If you cannot install a program, there are few possible explanations, which are
• You are not logged on with an administrator account.
• The program is not compatible with Windows XP.
• There is something wrong with the program or CD that is preventing installation from completing.
A typical program installs from a CD-ROM. Most CD-ROMs today have an auto-start file, which allows the setup program to begin automatically when you put the CD in the CD drive. This makes life easier on you. However, if this does not happen, you can try using Add/Remove Programs in Control Panel. If this does not work, check the CD-ROM drive with a different CD to make sure the CD-ROM is working. If the setup routine keeps failing and you are sure that you are logged on with an administrator account and that the software is compatible with Windows XP, it is time to call the software manufacturer’s technical support line and get help. The CD may be faulty!
• You are not logged on with an administrator account.
• The program is not compatible with Windows XP.
• There is something wrong with the program or CD that is preventing installation from completing.
A typical program installs from a CD-ROM. Most CD-ROMs today have an auto-start file, which allows the setup program to begin automatically when you put the CD in the CD drive. This makes life easier on you. However, if this does not happen, you can try using Add/Remove Programs in Control Panel. If this does not work, check the CD-ROM drive with a different CD to make sure the CD-ROM is working. If the setup routine keeps failing and you are sure that you are logged on with an administrator account and that the software is compatible with Windows XP, it is time to call the software manufacturer’s technical support line and get help. The CD may be faulty!
